BESTSELLER TECH Guides

Welcome to your new Mac

If you are a new employee and you've recieved a company Phone, we do remmend you configure that first.

Start by choosing a country. Click Continue:

Next choose Language. We recommend you choose English for support reasons. Click Continue:

Next you will have the option to enable accessibility options. You can either enable these if you need or click Not Now:

If you are connected to a wired network connection, you will not get this dialog:

But if you do, you have theese options:

Connect to your own WiFi with your own credentials and continue this guide

Next you will be informed that the Mac will be configured by BESTSELLER A/S. Click Continue:

You will be asked to login for verification. Use you BESTSELLER E-mail address and Password:

Create a local password for you. This should be the same as in the previous step:

We recommend you enable Location Services:

We do recommend that you set up Touch ID:

This will install apps on your Mac.
This process will usually take around 30 minutes.
First step is to choose a Role that best describes your job function and then click Continue.
This will automatically install apps and tools that will get you started as fast as possible:

Once the Role has been chosen, we will start installing apps:

Now it's time to register your Mac with your BESTSELLER Identity. Click Register:

Click Continue:

If you've setup Touch ID use that, or type the password you set when creating a local account earlier. Click Unlock:

Type your BESTSELLER E-mail address and autehenticate yourself by clicking Next:

You now get the option of letting the Company Portal app fill out passwords for easy access to services. Click Open System Settings:

To enable it, you can find the settings in System Settings > General > Autofill & Passwords > AutoFill From if it does not open automatically:

You should be all good to go with easy login to BESTSELLER services:

Now choose any extra apps you might want to install (or not install). Click Continue:

This will install the optionsal apps you've chosen on your Mac:

Once the installation process has completed, you will be asked to log out to finish the process. You can log in again with the password you created earlier.

SplashTop is our remote support tool.

Allow SplashTop to screen record, so the support will be able to help you in the future. Click Allow on this popup:

Click Open System Settings:

Next Click the slider for SplashTop:

Then click Quick & Reopen:

FortiClient is our VPN for remote work.

First time FortiClient launches, it will need to register. Click "Always Allow":

It will also ask for access to read your >User Certificate that it needs to connect. Authorize this with T0uch ID if you set that up or click Use Password if you did not:

You are now good to go!

For further assistance, please reach out to our service desk at +45 99 42 45 50